Radian6 to be Discontinued from March 2018

Following on from the announcement a couple of weeks ago about some Radian6 features being discontinued, we’ve seen the announcement that the Radian6 platform is set to be discontinued.

Following on from the announcement a couple of weeks ago about some Radian6 features being discontinued, we’ve seen the announcement that the Radian6 platform is set to be discontinued.

You can read the announcement from Salesforce here.

This means that as of March 2018, you wan’t be able to login to Radian6 to create Topic Profiles or to monitor social conversations.

The good news is that you’ll be able to use Social Studio to continue to Publish, Engage and Analyse social conversations.

We’ve also developed some resources to help you migrate across to Social Studio, or contact us and we’ll be able to work out a solution for you.