September 26, 2019

Salesforce’s Connections 2 U – Friday 27th September

Salesforce’s Connections 2 U returns to the ICC in Sydney this Friday (27th September). With it comes a vast range of talks, workshops and (hopefully) comprehensively […]
July 17, 2019

Social Studio Feature Release Notes June 2019

Hello All, The new Feature Release is upon us, with a couple of huge quality-of-life improvements for regular users.   Instagram Videos This welcome update allows […]
June 24, 2019

Salesforce Marketing Cloud June Notes: What You Need to Know

The latest release of Salesforce Marketing Cloud has a variety of improvements across the platform. Here are our highlights: Increase Email Open Rates with Einstein Send […]
June 5, 2019

Unlocking the Value of CX Technology

Last month, Amicus Digital sponsored the Customer-Centric Growth Summit across Melbourne and Sydney – hosted by Blackdot. The event was targeted at executives and on the […]
May 31, 2019

Getting Your KPI Ducks in a Row

You’ll often hear that Marketing and Sales teams need to work more closely together to reach a common business goal. But what if the Marketing teams […]
May 31, 2019

Social Studio: April Patch Notes

The April update to Social Studio brings some nice quality-of-life changes. Here’s a quick summary of each of the changes: Analyse – Instagram Hashtag Listening Instagram […]
May 3, 2019

Holster your “Omni Channel Personalization”

Marketing, as a discipline, is defined by conflict. From the attention of the consumer to your share of the internal marketing budget, there is fierce competition […]
February 27, 2019

Salesforce World Tour Returns to Sydney – 6th March 2019

The World Tour comes but once a year, bringing with it a great number of seminars, demos, training sessions and tons of swag. However, with great […]
February 1, 2019

Social Studio Feature Release Notes January 2019

Salesforce Social Studio has released its January 2019 update, and it is meaty indeed. Here are our key takeaways: Instagram In a sign that Instagram has […]